Refund policy

We do not accept returns for unwanted or change-of-mind purchases.

 

Exceptions may be made for items that arrive damaged or are confirmed to be defective. Each case is reviewed individually, and depending on the circumstances, we may offer a partial refund, full refund, or replacement.

Customers must contact us within 48 hours of delivery and provide photos or video showing the issue where requested. Items that have been installed, modified, damaged, or used improperly may not qualify for a refund or replacement.

Please contact us via email at support@kjimportstt.com with details of the issue and any requested photos or videos so we can assess the matter and determine the appropriate resolution.